Travel Tips

Please find the time to read through our visitor guidelines located below, to ensure you are well prepared for an experience of lifetime.

Here is some important visitor information for those intending to travel to Uganda!

Visa Information:

Entry Visas  can be obtained from Ugandan embassies and consulates abroad;  on arrival at Entebbe International Airport and at all entry boarder points.

Visa Fees

Single Entry: US $100

Multiple Entry: US $100 (6-12 months)

Multiple Entry: US $150 (24 months)

Multiple Entry: US $200 (36 months)

Multiple Entry: US $100 (6-12 months)

East African Tourist Visa: US$100 (3 months multiple entry; 1 visa allows you entry into 3 countries of Uganda, Rwanda & Kenya)

Students Entry: US$100 (For students who are not Nationals of East African Cooperation)

Note: Free entry for Residents of Rwanda, Kenya & Uganda, travelling to any of the 3 countries
Visa fees are charged ‘’per person’’ for any category applicable.

According to International Relations, if your country requires a Visa for Ugandans to enter, Uganda will impose the same.

The following categories may not require visas (exempted)

  • East African Community Nationals
  • COMESA Countries,
  • United Nations (UN) Diplomats, holders of “Laissez-passer” travel documents issued by the UN or OAU, traveling on official duty.
  • Refugees/stateless people with travel documents  issued by UN, according to the Geneva convention of 1951.
  • Holders of valid re-entry permits issued in Kampala, Uganda.
  • Holders of Italian Diplomatic passports
  • People on connecting flights to another destination country, using the same connecting Aircraft/Airline within 24 hours; without leaving airport transit area/lounge.
  • Nationals of countries including: Singapore, Angola  Antigua, Comoros , Bahamas, Vanuatu, Eritrea , Burundi, Barbados, Belize, Malawi, Malta, Fiji, Mauritius, Gambia, Madagascar, Grenada, Jamaica, Seychelles, Lesotho, Tonga, Swaziland, Sierra Leone, St. Vincent, Zambia, Solomon Islands , Zimbabwe; staying up to 6 months.

Note: Before you depart for Uganda, please find out if your country is exempted from Visa requirements to Uganda.

There are several diplomatic missions/embassies and consulates of several countries of the world in Kampala, Uganda. During your visit, you can visit your home Embassy as well.

Health

At Attractions Africa Tours and Travel we value your “Life.” we also believe that, “Prevention is better than cure,” yellow fever vaccination certificates are required.  Please check for current medical advice on Hepatitis B, Influenza (flu), Typhoid fever and cholera.

The Ministry of Health together with the Ministry of Tourism and Antiquities work together to urgently inform all stakeholders involved in the travel sector about any epidemic outbreaks/medical emergencies. They also provide status updates about such conditions; if any. When it is safe for travellers, the media and tour operators will publicize the information; where it is not safe, warning/caution will be strictly observed!

It is advisable to start preventive malaria medication as soon as you arrive into the country. However, long-lasting insecticide treated mosquito nets are available in all accommodation facilities including safari lodges at all tourist destinations and towns.

The country has international hospitals, clinics, medical centres, pharmacies/chemists and all related services and facilities within the city centre, suburbs and in the countryside. Some Medical facilities are private, while others are government aided. Also available are air ambulance medical services.

Currency
The Uganda Shilling is the official currency used throughout the country. It is issued in denominations of 1000, 2000, 5000, 10,000, 20,000 and 50,000 Uganda Shillings notes while coins are available for smaller denominations of  50, 100, 200, 500 and recently a 1000 coin has been introduced.

Forex Bureaus

Most international currencies including: US dollar, Euros, Canadian Dollars, Great Britain Pounds, South African Rands, Kenyan Shillings, and Japanese Yen, among others, are readily exchangeable at Forex Bureaus (Beareau de change) and banks. Note that, large US dollar bills of 100 and 50 attract the best exchange rates. Currency exchange rates vary and are posted at all banks and Forex bureaus around the capital and upcountry, as well as in national newspapers. It is advisable that you check the exchange rates before travel.

It is recommended that you exchange money at Kampala before setting off to safaris/tours because you are sure of favourable rates.

Automated Teller machines (ATM) are available in Kampala and a few upcountry towns/trading centres; accepting  and international debit and credit cards.

Note: US Dollar bills/notes issued below the year-2000, are often NOT accepted in Uganda or are exchanged at a poor/low rate or subject to a 20% surcharge.  Damaged, creased, washed or dirty foreign currency notes are usually rejected. Please make sure that you carry with you recently issued notes in good condition with no visible stains or tears, issued from year 2000, to date.

Credit Cards:

American Express, MasterCard , VISA  and Visa Electron are accepted at a few up-town places in Kampala including major hotels and casinos. There are no credit card services available upcountry.

Note:  credit cards are not widely accepted or used; whereas most organizations reserve the right to levy a surcharge on credit card transactions, usually 7 – 10% of the original cost of a service or product.

ATM’s (Automated teller machines) of International Banks accept Visa and MasterCard and will issue you with local currency.

Please do not rely on Credit cards alone as a mode of payment.

Clothing

Carry with you light summer cotton clothes and a light sweater/jersey. These are ideal for Kampala weather and its suburbs throughout the year. Casual dress is normal, appropriate but according to traditional Ugandan cultures, everyone is expected to be dressed decently while in public places especially during day time. For night entertainment, such as in clubs, discotheques and casinos; everybody including Ugandans, foreign residents and visitors/tourists can treat themselves to dressing codes of their interest. At beaches and poolside, feel free to dress up in your comfortable swim suit. You can as well carry your summer hat, sunglasses and sun protection/sunscreen lotion or cream.

However, for hilly and mountainous areas such as Rwenzori National Park and Kigezi highlands; you will need warm woolen jackets, comfortable closed shoes. For tourist activities such as mountain climbing; winter jackets, scarves, gloves and hiking boots will be required.

Food and Drinking water

A wide range of intercontinental, continental and traditional cuisines and fast foods, are served in the hotels and speciality restaurants, in and around Kampala and Entebbe.  If you have any dietary needs, let us know at the time of booking.

Uganda has a variety of fresh tropical fruits and vegetables both home grown and imported. You can get these from supermarkets, fruits sections; hotels and fruit markets throughout the country. Most tourists/visitors who have been here usually enjoy the unique taste of Uganda’s fresh fruits and local dishes.

Note: It is not safe to take water direct from the tap in Uganda. However, bottled safe drinking water is available at a cheap price in supermarkets, restaurants/hotels, kiosks and retail outlets both in towns and rural areas of Uganda.

Accomodation

Accomodation ranges from Luxury, Moderate to Budget.You have avariety of options to choose from including:Hotels, lodges, Guest houses, Holiday Homes & Tourist Residences, Motels, cottages, backpackers, camping sites among others.

Internet services

Hotels and uptown restaurants and lodges have wireless internet connection. There are also public internet cafes throughout Kampala, its suburbs and distant towns. Internet  connection speed varies.

Road Transport:

The roads are generally in good condition though pot-holes are unavoidable just like in any other developing countries. For all Safaris, four-wheel drive vehicles (4WDs) will  be provided for especially during the rainy seasons.

For Public means, there are several buses, and taxis. Do not miss out on the unique a “Boda-boda,” experience the common local hop-on, hop-off public motorcycle services.

Cab services are readily available 24hours, 7days a week throughout the city and major towns on all main streets or you may just call a cab, if you like.

Direct Communication with Tour company management

Our management will make regular courtesy calls to the Driver’s /Tour Guide’s cell/mobile phone and speak to you to check on how you are doing throughout your safari.

If you have any complaints or requests, please feel free to ask the driver/Guide to connect you through to talk to us directly at the head office. You can buy own cell phone credit/airtime from all towns, trading centers and at destinations.

Note: You may offer Tip to company Guide/driver openly, in appreciation of a service but not in exchange for a service. For any requests please feel free to directly contact our head office or safari Supervisor if available.

 

 

Identification Documents/ Passports

East African residents will need to show copies of their Passports and Work Permits to obtain Resident discounts at Tourism destinations such as at the entrance of National parks.

When planning to travel down-town on foot or going for night entertainment, we advise that you leave your original travel documents and passports with our management for safe keepings (if it is okay with you) or at hotel safe deposit boxes. Please move around with only photocopies.

Gorilla Tracking Tips

You will be briefed by park game rangers, first thing before set off. Professional guides and game rangers will accompany groups to go gorilla tracking. No porters are available to carry personal belongings. We recommend you take light belongings.

The Don’ts

Children below 15 years of age are not allowed to track gorillas.

People with signs of infectious disease like flu (influenza), cough will not be allowed to go gorilla tracking until they are completely cured.

Flash cameras are not allowed as this may cause hostility/“charging “ by the giant Apes. First film is highly recommended for capturing gorilla activities.

The Do’s

Comfortable long-sleeved shirt and trousers, light warm waterproof jackets, waterproof walking boots or closed walking shoes and winter-kind of gloves; sun cap/ hat, sunscreen, insect repellent, sunglasses, light rack sack/bag for carrying drinking water and minimum amount of personal items, will make your trek hustle-free.

Maximum time allowed with the mountain gorillas is one hour, at a safe minimum distance of 7 meters away from the giant apes.

Possession of a gorilla permit it gives you the opportunity to visit the relevant Gorilla National Park in search for these non-programmed rare apes, in their natural setting. However, it is not a guarantee of seeing gorillas. Local conditions sometimes mean that access to the gorillas is made impossible at short notice. Chances of seeing gorillas are as high as 97%.

Note: Special permits are required for commercial photography and filming. Short, medium and long term filming are allowed. Please let us know of such details at the time of booking, we will make special arrangements for you and your crew. If you fail to finish your film making in the pre-set time frame, we can arrange you more days at an extra fee.

Chimpanzee Tracking/Trekking

Chimpanzee permits are required, which we recommend to be booked in advance to avoid inconveniences.

Children below 12 years of age are not allowed to track chimpanzees.

Mountain climbing tips

Mountainous areas such as Rwenzori national are experience cold weather throughout the year; partly because of its snowcapped top. For tourist activities such as mountain climbing; winter jackets, scarves, gloves, warm head gear and hiking boots will be required.

It is advisable that you undergo a thorough medical and fitness check including blood pressure checks as you plan your mountain climbing safari. This activity requires physical energy and fitness; it could be harmful to your health especially as its associated with high altitudes, snow and slippery trails.

Photography/Videography

Africa is any photographers’ dream destination. So, carry with you high quality cameras to capture your memories in Uganda. It is more convenient and cheaper to camera accessories such as films and batteries with you or to buy them in Kampala.

Do not forget your best pair of binoculars; it will be will be useful for keen game viewers or birders. There is no charge for photography cameras and personal video recorders. However, there could be a charge for commercial cameras at some tourism destinations. Clients are personally responsible for any such fees. For mountain climbers, high altitude filters are recommended whereas, high-speed film is recommended for gorilla photos.

You will get detailed briefing information from park headquarters; all you need is to pay attention!

Entertainment

Kampala and is suburbs burst into life every night through the year.

You can access a blend of unique African traditional music, dance and performing arts at the National theatre and Ndere cultural  centre in Kampala, as well as live jazz band performances at major hotels such a Grand Imperial and Fairway hotels.

A variety of spots offer western and modern entertainment including casinos, clubs, discotheques, cinemas, restaurants and bars, dance studios and so much more!

Electricity:

Uganda: 240 volts.  Most common are 2 and 3-pin sockets. It is recommended that you bring your own adaptor. Most accommodation facilities such as hotels safari lodges can make arrangements for recharging your electronic gadgets.